Privacy Policy

1. Who We Are

BRIDGES Technology Group (“BRIDGES,” “we,” “us,” or “our”) is a technology company incorporated and operating under the laws of the Republic of Liberia, with its principal place of business in Monrovia, Liberia.

BRIDGES is the data controller for personal data collected through the BRIDGES public website at bridgestechgroup.com and all associated software platforms, including but not limited to Reportiva, NovaCore, Koloqwa, and any other SaaS platforms we operate (collectively, the “Services”).

2. Data We Collect

We collect the following categories of personal data:

• Identity data: Full name, job title, and organization name provided when you contact us, submit an inquiry, or apply for a position.
• Contact data: Email address, phone number, and physical address where provided.
• Professional data: Organization type, sector, and the nature of your inquiry or project.
• Application data: Cover notes, portfolio links, CV or resume URLs, and any other information submitted through a job application form.
• Account data: Login credentials, account preferences, and activity logs for users of our SaaS platforms.
• Usage data: IP address, browser type, device information, pages visited, time spent on pages, referral source, and other interaction data collected automatically when you use the Services.
• Communications data: Records of correspondence between you and BRIDGES, including emails and messages submitted through contact forms.
• Analytics data: Aggregated and anonymized behavioral data collected through analytics tools to understand how the Services are used.

3. How We Collect Data

We collect personal data through the following means:

• Direct submission: When you fill out a contact form, submit a job application, register for a program, or create an account on one of our platforms.
• Automated collection: When you visit our website or use our platforms, we automatically collect usage data through cookies, server logs, and similar technologies.
• Third-party analytics: We use Google Analytics and our own internal analytics system to collect data about how visitors interact with our website and platforms. Google Analytics may set cookies on your device and collect data in accordance with Google’s Privacy Policy.
• Referrals and partnerships: We may receive data about you from partner organizations or referral sources in connection with a potential engagement.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to inquiries, proposals, and requests for information submitted through our contact forms.
• To process and evaluate job applications submitted through our careers pages.
• To deliver, maintain, and improve the Services you have engaged us to provide.
• To manage user accounts and authenticate access to our SaaS platforms.
• To send service-related communications, including updates, invoices, and support responses.
• To analyze usage patterns and improve the performance, design, and content of our Services.
• To comply with applicable legal obligations, including tax, audit, and regulatory requirements.
• To protect the security and integrity of our Services and the data contained within them.

We do not use your personal data for unsolicited marketing communications. We will only contact you in relation to a specific inquiry, engagement, or application you have initiated.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Where processing is necessary to fulfil a service agreement between BRIDGES and your organization.
• Legitimate interests: Where we have a legitimate business interest in processing your data, such as improving our Services, responding to inquiries, or evaluating job applications — provided these interests are not overridden by your rights.
• Legal obligation: Where processing is required to comply with applicable law, regulation, or court order.
• Consent: Where you have given explicit consent for a specific processing activity, such as the use of non-essential cookies.

6. Cookies and Analytics

Our website uses cookies — small text files stored on your device — to enable core functionality, remember your preferences, and collect analytics data.

We use the following types of cookies and analytics tools:

• Essential cookies: Required for the website and platforms to function correctly. These cannot be disabled.
• Analytics cookies (Google Analytics): We use Google Analytics to understand how visitors interact with our website. This tool collects data such as pages visited, session duration, device type, and geographic region. Data is aggregated and anonymized where possible. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Internal analytics: BRIDGES operates its own analytics system to collect usage data across our SaaS platforms. This data is used exclusively by BRIDGES to monitor platform performance, identify issues, and improve the user experience.

You may configure your browser to refuse cookies or to alert you when cookies are being set. Note that disabling certain cookies may affect the functionality of the Services.

7. Data Sharing and Disclosure

BRIDGES does not sell your personal data. We may share your data only in the following circumstances:

• Service delivery: With trusted third-party service providers who assist us in operating the Services, such as cloud hosting providers, email delivery services, and payment processors. These providers are bound by confidentiality obligations and may not use your data for their own purposes.
• Analytics providers: With Google Analytics and our internal analytics infrastructure as described in Section 6.
• Legal compliance: Where required by applicable law, regulation, court order, or lawful request from a government authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of BRIDGES’s business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With your consent: In any other circumstance where you have given explicit consent to the disclosure.

8. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulation, or legitimate business need.

• Contact and inquiry data: Retained for as long as necessary to respond to and follow up on your inquiry, and for a reasonable period thereafter to maintain a record of the engagement.
• Job application data: Retained for the duration of the recruitment process and for a reasonable period thereafter in case a future opportunity arises.
• Platform account data: Retained for the duration of the service agreement and for a period thereafter as required by law or legitimate business interest.
• Analytics data: Retained in accordance with the data retention settings of the respective analytics tools, subject to applicable law.

When personal data is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Data Security

BRIDGES implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption in transit, access controls, secure hosting infrastructure, and regular security reviews.

No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security. If you become aware of any security vulnerability or incident affecting our Services, please notify us promptly at legal@bridgesliberia.com.

10. Your Rights

Subject to applicable law, you may have the following rights with respect to your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to restriction: To request that we restrict the processing of your personal data in certain circumstances.
• Right to object: To object to processing based on legitimate interests where your individual circumstances warrant it.
• Right to data portability: To receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at legal@bridgesliberia.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. Children’s Privacy

The Services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at legal@bridgesliberia.com and we will take prompt steps to delete it.

12. Third-Party Links

The Services may contain links to third-party websites or integrate with third-party tools. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit. BRIDGES is not responsible for the privacy practices of third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services we offer. We will notify you of material changes by updating the effective date at the top of this page. Where appropriate, we may also provide more prominent notice, such as an in-platform notification or email.

Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

• Email: legal@bridgesliberia.com
• Company: BRIDGES Technology Group
• Location: Monrovia, Liberia